Order Adjustments & Cancellations

Once an order has begun processing, it cannot be modified or combined with another order. While we cannot guarantee cancellations or changes after checkout, please email us as soon as possible, and we will do our best to help if your order has not yet shipped.

Returns & Exchanges

At Nik’s Naks Succulents & Scents, we want you to love every product you receive. If something arrives damaged or defective, we’re here to help.

30-Day Return Window

Returns and exchanges are accepted within 30 days of delivery for damaged or defective items only.

We are unable to accept returns for reasons unrelated to damage or defect (such as scent preferences, color variations, or general dissatisfaction).

Product Concerns

If there is a problem with your order or you believe you received a defective or incorrect item, please contact us right away so we can make it right. We truly value your support and appreciate the opportunity to resolve any issues.